Shiping policy

Shipping Policy – Widluth

At Widluth, we take pride in delivering your lighting with care and precision. Here's what you can expect when ordering from us within the United States.

Where We Ship

We currently ship to addresses across the continental United States. We do not offer international shipping at this time.

Processing Your Order

Once your order is placed, our team begins preparing it right away. Please allow 1 to 3 business days for processing before shipment.
During high-volume periods (such as holidays), processing may take slightly longer — but we always aim to keep you informed.

Delivery Timeframe

We use premium shipping partners (such as FedEx, UPS, DHL, and USPS) to ensure fast and reliable service.

  • Transit Time: 3 to 6 business days

Once your package ships, you’ll receive a tracking number via email to monitor its journey.

If the product is larger than 48 inches, shipping will take approximately 25 days. Please contact us via email for an estimated delivery date.

Shipping Fees, Taxes & Duties

The price you see is the price you pay — no surprises at checkout. All taxes and applicable fees are included in the listed prices.
Standard shipping is free on all orders.

Order Notifications

You will receive two email notifications from us:

  1. Order Confirmation – right after your purchase is placed

  2. Shipping Confirmation – once your package leaves our facility, including tracking details

Changing or Cancelling an Order

Orders that have not yet shipped may be canceled for a full refund. Please contact us promptly if you need to make changes.
If your order has already been dispatched, we’re unable to cancel it — but you may still initiate a return once it arrives.

What If My Package Is Lost?

In rare cases of shipping delays or lost parcels:

  • Contact us right away with your order number.

  • We’ll investigate the issue with the carrier (this typically takes 2–5 business days).

  • If the shipment is confirmed lost, we’ll send a replacement at no cost or issue a full refund — your choice.

Additional Notes

  • All lighting fixtures are shipped partially disassembled to ensure safe delivery.

  • Assembly tools and instructions are included.

  • Assembly services are not included in the product price.

Need Assistance?

Our support team is always here to help with shipping questions, tracking issues, or anything else.

📧 Email: support@Widluthlight.com
📞 Phone: +1 (302) 525-4582